1/26/2025

Using Etsy Reviews on Shopify: What You Need to Know

Etsy is a treasure trove of unique products, handmade goods, and artistic endeavors. One of the best features of Etsy is its review system, where customers share their experiences and rate their purchases. If you're moving your shop from Etsy to Shopify, you might be wondering how to import those glowing reviews to build trust with your new audience. In this blog post, we’ll explore everything you need to know about utilizing Etsy reviews on your Shopify store.

Why Use Etsy Reviews?

Etsy reviews serve as SOCIAL PROOF. They help potential customers make informed decisions about their purchases by showcasing previous buyers' satisfaction. This is SUPER CRUCIAL in eCommerce, where trust can often be a limiting factor for conversions.
You leverage these reviews, not only to boost your brand's credibility but also to enhance customer trust in your new Shopify store.

Building Trust and Credibility

Trust is a currency in the online marketplace. When customers see REAL REVIEWS, they feel more secure about their decision to purchase. Incorporating Etsy reviews will help show potential buyers that your products are high quality & that your previous customers had positive experiences.

How to Import Etsy Reviews to Shopify

Now, let's get down to the nitty-gritty on how to IMPORT those precious reviews from Etsy to your shiny new Shopify store. There are a couple of methods you can use, and we’ll highlight both here.

Method 1: Manual Import via CSV

Export Etsy Reviews: Head over to your Etsy shop and export your reviews into a CSV file.
Format Your CSV File: Transform this CSV file to match Shopify’s required format. For a head start, you can use the example CSV file provided by Shopify, so it'll be smooth sailing!
Import Reviews to Shopify: Once your CSV is formatted, go to your Shopify Admin and navigate to Settings > Apps sales channels > Product Reviews > Import. Upload your prepared CSV file, and voilà! Your reviews should be imported.

For more detailed instructions on migrating reviews to Shopify, check the migration guide.

Method 2: Using Third-Party Apps

If the manual route seems overwhelming or you prefer a more efficient method, here’s where third-party apps come into play!
Apps like Reputon Etsy Reviews can automate the process and save you time. This specific app allows you to connect your Etsy account and sync reviews seamlessly into your Shopify store. Most of these apps also come with a free trial period, so you can test them out before committing.

Other Useful Apps

In addition to Reputon, other applications like Ryviu can also help import Etsy reviews. Some of these apps offer specialized features that will let you visually display your reviews in a carousel, list, or grid format, making it visually appealing...

Keeping Everything in Sync

If you want to make sure that your reviews update automatically whenever someone leaves a new review on Etsy, then you should consider an app that offers syncing capabilities. Apps such as Shuttle can help you manage this synchronization smoothly, so your reviews are always current without any additional efforts on your part!

Displaying Etsy Reviews on Shopify

Displaying reviews on your Shopify store is just as important as importing them. Here's how to do it:

Choose a Display Format: The layout of your reviews can impact how visitors perceive them. You can opt for a GRID view, CAROUSEL, or LIST format depending on what you think works best aesthetically on your site.
Use Adaption Options: Many apps allow customization of how reviews appear on storefronts. Utilize these options for branding consistency. Consider color schemes, font types, and whether you'll include product images alongside comments.
Highlight Positive Reviews: A strategic placement of your five-star reviews or positive comments can draw attention to them, boosting conversions!

Engaging Customers with Reviews

Using your Etsy reviews doesn’t just stop at showcasing them on your product pages. You can engage with customers in multiple ways:

Respond to Reviews: If the app allows it, engage with your customers by responding to their reviews—thank them for their positive feedback or address any concerns if they had a negative experience.
Feature Reviews in Marketing: Highlight your best reviews in marketing campaigns like email newsletters or social media ads. This may often lead to higher engagement & conversions.

Making the Most Out of Your Shopify Store

Leveraging your Etsy reviews is just scratching the surface. To truly maximize your potential on Shopify, consider using tools like Arsturn to build an engaging AI chatbot that can answer FAQs about your products or even walk customers through the purchase process. These can significantly boost customer engagement and ultimately drive sales. With Arsturn, you can create a custom chatbot that seamlessly integrates into your Shopify site, enhancing user experience by providing instant responses to customer queries.

Easy Setup: Get started without any programming skills, and customize your chatbot to reflect your brand's identity.
Cost-Effective: It’s a great way to save time and resources doing tedious tasks.
Full Customization: Tailor the chatbot to meet specific needs of your audience, ensuring it offers value in each interaction.

Final Words

In summary, importing Etsy reviews to your Shopify store is a significant step in building trust with your new customers. Whether using a manual CSV method or seeking out specialized apps, every review counts towards establishing your brand's reputation in this new domain. Don't forget, enhancements like utilizing AI chatbots from Arsturn can complement your review strategy by engaging your audience effectively at multiple touchpoints.

So jump on board! Leverage those Etsy reviews and elevate your new Shopify experience to thrilling new heights!

Don’t hesitate—join Arsturn today & take your customer engagement to the next level with effortless AI solutions!

Happy selling!