1/12/2025

Top Plugins for Shopify Chatbot Integration

Are you READY to jump into the world of chatbots on your Shopify store? If you're looking to automate customer service, enhance user experiences, & ultimately boost your sales, then incorporating a chatbot is a smart move! Let's dive into some of the best Shopify plugins for chatbot integration that will transform your customer interactions dramatically.

Why Use Chatbots on Shopify?

Before we dive into the plugins, let’s quickly discuss why chatbots are essential for your Shopify store.

Efficiency: Chatbots can handle numerous customer inquiries SIMULTANEOUSLY, reducing response times & improving customer satisfaction. They can answer frequently asked questions, provide product recommendations, & guide users through the buying process, all without human intervention.
Availability: Unlike human support agents, chatbots can operate 24/7. This ensures that customers can receive assistance ANY time of the day, leading to a more positive shopping experience.
Cost-Effectiveness: By automating basic inquiries & tasks, chatbots can help you save on customer service costs, allowing you to focus on more complex customer interactions.
DATA Collection: Chatbots can gather valuable customer insights that can help you refine your marketing strategies & product offerings.

Top Plugins for Chatbot Integration in Shopify 2025

Here’s a ROUNDUP of the top-notch plugins for integrating chatbots with your Shopify store. Each tool has unique features & advantages, ensuring there’s something for everyone.

1. Tidio

Tidio is a fabulous all-in-one customer service platform designed specifically for Shopify. This plugin merges live chat functionalities with AI chatbot features, allowing you to engage your customers effectively.

Features:
- Pre-designed chatbot templates for various scenarios
- Integration with Facebook Messenger & Instagram
- 30+ chatbot templates
- Abandoned cart recovery features
Pricing: Offers a FREE tier & paid plans starting at $29 a month.

2. Gobot

Gobot differentiates itself by employing intelligent shopping quizzes that assist customers in finding the right products. It's AI-driven, ensuring good product recommendations & collecting customer feedback seamlessly.

Features:
- Shopping quizzes for tailored recommendations
- Drag-and-drop flow builder
- Integrations: Zendesk, Gorgias, Salesforce
Pricing: Free for the first 5,000 customer engagements with premium plans available on request.

3. Re:amaze

Re:amaze is a straightforward yet flexible chatbot solution that offers a customizable live chat widget. It’s perfect for those looking for multi-brand management.

Features:
- Customizable chatbot identities
- Welcome messages & FAQs logos
- Offers a human operator handoff for complex issues
Pricing: Plans start at $29 a month.

4. Gorgias

Gorgias integrates chatbot functionality with help desk features, making it an excellent choice for medium to large businesses. It’s focused on providing a personalized customer experience.

Features:
- Intent & sentiment detection for enhanced responses
- Easy chatbot history view
- Multi-channel integration
Pricing: Starts at $60 per month.

5. Maisie AI

Maisie AI is a great fit for eCommerce businesses requiring an intuitive digital assistant. It’s designed with easy-to-use templates and a clear UI, making it suitable for small business owners.

Features:
- Lost sales recovery
- Custom builder for tailored interactions
- Human handoff capabilities
Pricing: Based on unique monthly visitors, with plans starting at $9 per month.

6. Formilla

Formilla is a robust live chat solution offering not just chat but also marketing automation tools. It integrates well with email marketing services, making it perfect for those looking for comprehensive customer support.

Features:
- Menu-based chatbots for easy navigation
- Real-time visitor monitoring
- Integration with Zapier and Pipedrive
Pricing: Starts at $15 per month.

7. Ometrics Ochatbot

Though it may look a bit old-school, Ochatbot provides advanced analytics alongside solid chatbot functions. It's perfect for businesses wanting deep insights into their customer journey.

Features:
- NLP-based chatbots
- Advanced analytics & reporting
- Open API for seamless integration
Pricing: Free & paid plans starting at $69 per month.

8. Relish AI

Relish is a shopping assistant powered by AI, helping customers optimize their shopping journey. It includes various templates specifically designed for upselling & cross-selling.

Features:
- Conversational campaign capabilities
- Order tracking
Pricing: Starts at $29 for the growth plan.

9. Chatra

Chatra is a user-friendly plugin offering both online & offline bot capabilities. It helps keep customers connected with your team efficiently.

Features:
- Operating hours notifications
- Targeted messages & triggers
Pricing: Forever-free plan available.

10. HeyDay

HeyDay offers a conversational AI platform ideal for mid-market & enterprise retailers. It combines chat with virtual shopping tools to create an engaging customer experience.

Features:
- NLP-based chatbots
- AI product search & automated order tracking
Pricing: Starts at $49 per month.

How to Choose the Right Chatbot for Your Shopify Store

Choosing the best chatbot for your business depends on several factors:

Budget: Determine how much you’re willing to spend & balance features with costs.
Functionality: Look for chatbots that cater to your specific needs, whether it be handling FAQs, integrating with social media, or collecting customer data.
Customization: Ensure the bot can be tailored to reflect your brand's identity.
Integration: Check if the chatbot easily integrates with your existing tools like email marketing platforms or CRM systems.
Scalability: Choose a solution that can grow with your business, so you won’t have to switch platforms later.

Conclusion

Incorporating a chatbot into your Shopify store is a GAME-CHANGER for improving customer service & boosting sales. With solutions like Arsturn, creating & managing your very own chatbot is easier than ever! Arsturn offers a NO-CODE solution where you can instantly create custom ChatGPT chatbots tailored to your store's needs.

Take full advantage of the power of conversational AI & revolutionize your business. Join thousands already using Arsturn to build meaningful connections across digital channels. Sign up for a FREE trial today—no credit card needed! Check it out at Arsturn.com.

Don't miss out on the opportunity to enhance your shop performance; choose the right plugin & start engaging your customers effectively today! Keep pushing the boundaries of customer service with chatbots!