One of the most alarming notices users have encountered is the alert regarding
malicious attacks on DeepSeek's platform. Due to these attacks, the service has temporarily limited new registrations, specifically requiring users from mainland China to register with a Chinese phone number (source:
The Verge). The alert, which reads, “
Due to large-scale malicious attacks, registration may be busy. Please wait & try again,” can leave potential users frustrated with the situation.
Some users attempting to register with certain email domains have reported encountering messages stating that their service is not supported. This type of error can often be fixed simply by switching to a major email provider. If you find yourself in this situation, consider using emails from more commonly supported domains.
With the surge in demand for DeepSeek, its servers have struggled to keep pace. This is evidenced by reports of server overloads, leading to complete outages and degradation in service performance. In these instances, users may face timeout messages or inability to complete registration (source:
TechRadar).
For users who have an existing DeepSeek account, another hindrance can be insufficient balance in their account. If you’ve been using the service and are trying to extend your capabilities, make sure to verify your account balance and reach the
top-up page if necessary.