Wendy's took a leap into the future by employing Google Cloud’s generative AI to enhance their drive-thru operations. The fast-food chain piloted Google Cloud’s AI solutions to create an automated & efficient drive-thru experience. As a result, customer satisfaction increased significantly, as orders were taken INSTANTLY & accurately.
Read more about Wendy's project.
Another success story comes from
Priceline, who utilized AI to improve both customer booking experiences & employee productivity during campaign creation. By implementing generative AI models on Google Cloud, Priceline was able to refine their trip-planning tools, making it more accessible & seamless for users. With the support of such AI systems, companies can engage their customers more effectively, ultimately driving REVENUE growth. Learn more through
Priceline's announcement.
GE Appliances is at the forefront of customizing user experiences through the integration of generative AI in their product offerings. Their innovative
Flavorly™ AI powered by Vertex AI has provided users with the ability to generate personalized recipes based on ingredients readily available in their kitchens. This tech-driven approach not only helps enhance customer satisfaction but simultaneously elevates product utility, encouraging greater brand loyalty. Explore more about GE’s innovative approach
here.
When it comes to automotive innovation,
GM has always been a leader. Through the implementation of the OnStar Interactive Virtual Assistant powered by
Google Cloud generative AI, the company has LIKELY improved customer experiences SIGNIFICANTLY. The virtual assistant can interpret commands & respond effectively, all while being intuitive to the driver’s needs. This added layer of technology not only enhances safety but contributes to overall customer engagement. Read the full story
here.
Six Flags has recently integrated chatbots built on Vertex AI Conversational into their operations, automating responses to 30% of guest inquiries. This is a great example of how amusement parks can enhance guest engagement & improve service efficiency. By efficiently addressing common questions, Six Flags is not only improving guest satisfaction but also freeing up staff to handle more complex inquiries. Find out more about their strategy
here.
Vodafone is experimenting with Vertex AI to improve employee productivity by reducing time spent on administrative tasks. By automating routine operations, they are driving efficiency in their workforce, allowing employees to focus on more VALUE-ADD endeavors. Discover how they are redefining productivity through AI
in this video.
GitLab has also doubled down on using AI to enhance their code development process with Gemini. The introduction of Codey APIs has improved productivity by streamlining the coding workflow & ensuring information is more accessible. This leap toward optimization aids developers in focusing on creating innovative solutions rather than being bogged down by repetitive tasks. Get more details about GitLab’s strategy
here.