Customizing Shopify Emails: Displaying Payment Information

Why Customize Order Confirmation Emails?

• Validation: It confirms that the order was received.
• Information Source: It communicates important information about the order—what was purchased, where it’s being shipped, and when it will arrive.
• Trust Factor: It reinforces the customer's confidence in your business.

How to Customize Order Confirmation Emails to Show Payment Method?

1. Access Notifications Settings: To begin customizing your order confirmation emails in Shopify, navigate to your Shopify Admin. From the Admin section, head over to Settings > Notifications. Here you will find a list of all automatic email notifications Shopify sends.
2. Edit the Order Confirmation Template: In the notifications settings, look for the Order confirmation section. Click on it to access the email template where you can make your edits. This is where the magic happens!
3. Insert Liquid Code: The primary tool you'll use to customize your emails is Liquid, Shopify's templating language. To display payment method details in your confirmation email, insert the relevant Liquid code to extract this information from the transaction payment details. Here's a basic example:
   

   1 2 3 4 5 liquid {% for transaction in order.transactions %} Payment method: {{ transaction.payment_details.credit_card_company }} Card used: ****{{ transaction.payment_details.credit_card_number | slice: -4 }} {% endfor %}

   
   This Liquid code loops through each transaction related to the order and outputs the payment method used along with the last four digits of the credit card. This way, customers can see that their payment was processed successfully.
4. Saving Changes: After you've inserted your code, save the changes. It's essential to test your emails to ensure the changes appear as you want them. You can test by processing a test order in your Shopify store, or through the Preview feature available within the email template editor.

Payment Details You Can Showcase

• Credit Card Company: Show which card was used—Visa, Mastercard, etc.
• Last Four Digits of the Card: For security reasons, showing just the last four digits can be sufficient to reassure customers.
• Payment Gateway Used: Indicate if the payment was processed through PayPal, Stripe, or any other method.

Avoiding Common Mistakes

• Don’t Overcomplicate: Ensure that your emails remain clear. The goal is to provide information without overwhelming your customers. The simpler you keep it, the better!
• Testing is Key: Remember that every edit needs to be tested to confirm it appears appropriately across different email clients. Not every email client renders HTML the same way, so make sure customer experiences are seamless.
• Stay Compliant: Be careful about how much detail you share in your emails. Payment information should always respect customer privacy and comply with regulations.

Take Your Email Customization a Step Further with Arsturn

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