1/28/2025

Active Registration Limitations on DeepSeek: A User's Guide

DeepSeek has recently made headlines with its innovative AI, rivaling other top platforms like OpenAI's ChatGPT. However, it hasn't been all smooth sailing. As of January 2025, DeepSeek has implemented significant restrictions on new user registrations due to various factors including malicious attacks and service issues. Let’s dive deep into the nitty-gritty of these limitations, how they affect users, and what to do if you face these registration challenges.

Background: What is DeepSeek?

First off, it’s essential to understand what DeepSeek is all about. This Chinese AI venture has created a cutting-edge chatbot and AI model known as DeepSeek-R1, which has been praised for its performance, especially in reasoning tasks. With a promising start and a top ranking on Apple’s App Store, the company quickly caught the attention of users worldwide. However, its journey has encountered some serious bumps along the road.

The Registration Restrictions: What’s Going On?

1. Large-scale Malicious Attacks

DeepSeek's registration limitations were primarily introduced after reports of large-scale malicious attacks against its services. According to a report from Business Insider, these attacks have forced the company to temporarily limit user registrations. This decision was made to safeguard its platform and reassure existing users that they can continue using DeepSeek's services without worry.

2. Geographical Limitations

For the time being, DeepSeek has restricted new sign-ups primarily to users with China-based phone numbers. This measure appears to be a direct response to the malicious attacks aimed at their system. Users attempting to register with non-Chinese numbers have reported facing difficulties, receiving error messages indicating that registrations are currently unavailable.

3. Technical Issues and Performance Stress

In addition to security threats, DeepSeek has also faced service stability issues. Operating under heavy demand from curious users testing out its AI capabilities led to significant pressure on its servers. A detailed report noted a major outage when their status page showed “degraded performance” indicators, affecting user registrations and overall service reliability (CNBC).

4. Customer Experience Concerns

With high traffic pushing the limits of their service, there have been complaints regarding latency and slow response times. Some users noted connection issues when logging in or accessing various features of the platform, adding to the overall frustration and prompting DeepSeek to take action on its registration policy.

What Does This Mean for Users?

For New Users

If you’re looking to join the DeepSeek community at this time, brace yourself for some difficulties. Here’s what you need to know:

If you're outside of China and trying to register using your phone number, it’s likely that you'll be met with roadblocks. As reported by several users on Reddit, many have encountered messages stating that registration is temporarily limited to users with China-based phone contacts.
Transitioning to email registration might be your best bet, as some users have mentioned that they were still able to successfully register with an email outside the restricted phone numbers (Business Insider).

For Existing Users

Existing users have more good news! As per reports from The Verge, registering new accounts officials stated that current users would continue to have access to their accounts and could log in without hassle. However,

Expect Some Delays: If you have friends trying to sign on, keep them informed that they might experience delays due to limited registration access.
Patience Is Key: As the company works on resolving security threats and stabilizing the platform, the performance might not be optimal.

Troubleshooting Registration Issues

If you’re getting stuck during the DeepSeek registration process, consider these troubleshooting tips:

Error Messages

Domain Not Supported: If you see a message like “Login failed. Email domain currently not supported,” it’s time to switch to a different email service provider (DeepSeek API Docs).
Registration Busy: If it's indicated that registration may be busy, built some patience—this might mean the system is under temporary strain, and trying again later might yield different results.

Technical Help

For issues such as account access restrictions or problems related to traffic load, DeepSeek has a support form available for users to fill out for further assistance. This is particularly useful if account access is suspended due to suspicious activities triggered by their automated risk control strategy.

Conclusion: Moving Forward with DeepSeek

Despite the hurdles, DeepSeek remains a competitive player in the AI game. Even with active registration limitations, the potential of its capabilities in providing quality AI services pushes its future as brighter and more robust. As users, we must communicate with each other regarding experiences and solutions while DeepSeek works internally to refine its systems and processes.

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Join thousands who are already leveraging Arsturn to boost engagement & conversions while DeepSeek navigates through its growing pains.